How to buy board games in our online store: choose a convenient method of delivery and payment
Register on our website and get a 5% discount on the games, as well as bonuses for each purchase (more details about bonuses in our Loyalty program).
1. To order the goods, go to the Shop section and click on the «Add to Cart» button, then make an order and we will contact you as soon as possible to clarify the details
2. Courier delivery within Kiev or within Ukraine (transport company) when ordering from 1300 UAH — free of charge.
3. You can pay for the order through the bank (the details are indicated in the section "Payment")
4. We ship the order within 1 day after payment
5. We will be glad to answer any questions on the orders of the games by phones: +38 (050) 461-81-61 or +38 (096) 742-76-73 or by e-mail: email@example.com
You can pick up your Internet order by yourself in our office at the address: Kiev, Panelna str, 3.
We work from Monday to Friday from 9-00 to 18-30. Before you arrive, please, dial the manager at +38 (050) 461-81-61 or +38 (096) 742-76-73 and the order will be collected and ready for your arrival.
Courier delivery within Kiev
When ordering from 1000 UAH — free of charge.
When ordering up to 1000 UAH — 60 UAH.
After making an order, we will contact you within an hour, to agree on time, the method of payment and the delivery address. Delivery is carried out on the next day after the order.
After ordering and confirming payment, we send your order to the branch of the transport company (at your choice): «Nova Poshta» or «UkrPoshta».
When ordering from 1000 UAH — sending transport companies «Nova Poshta» and «UkrPoshta» to the branch at our expense.
When ordering up to 1000 UAH — payment according to the tariff of the transport company.
After sending the order, you will receive an SMS message with the declaration number on the phone specified at the time of placing the order.
Delivery to the CIS countries and Europe
Delivery to CIS countries and Europe is carried out by post or courier, tariffs depend on the country. The actual tariff to your country can be found by writing to us at mail: firstname.lastname@example.org.
After ordering and confirming payment for the game within 1 working day, we will ship your order.
Track-number of the parcel you will receive by e-mail, specified at the time of placing the order.
Pay by bank transfer
Payment by wire transfer can be made in several ways:
- By Privat 24 on the card-account 5169 3305 2218 1921 (SPD Oleynikova L.G.)
- In the bank`s cash desk on the requisites of SPD Oleynikova L.G., EGRPOU 2888707643 (IBAN: UA65 305299 00000 26002016800239 )
- In the terminal:
- Choose «Оплата інших послуг»
- Further «Торгівля»
- In the window at the top «Знайти підприємство за назвою або розрахунковим рахунком» enter the name «Олейнікова Л.Г.» or EGRPOU 2888707643
- At the top there will be an inscription «Олейнікова Л.Г., ФОП», below fill in the fields «ПІБ платника» - family name of payer and «Сума платежу» - the amount of order.
- Purpose of payment: «За товар»
Pay by cash
Upon receipt payment to the courier
Pay by Visa/MasterCard
- Choose the product you need in the product catalog or through a search on the site.
- Click the link to the product card.
- If necessary, select additional product options (language, size ...).
- Click on the "Buy" button.
- Then the goods go to the basket. You can thus add an unlimited number of products.
- To place an order, click on the "Trash" button in the upper right corner and then on the button "Checkout".
- Enter all required information or sign in with your account.
Return and Money Policy
According to the Consumer Protection Act, the buyer has the right to return or exchange the goods (including board games) within 14 days of purchase through the delivery service under the following conditions:
- The product must be free of abrasions, chips or scratches;
- No traces of liquid have been found on game items or packaging;
- Saved the appearance of the board game;
- The goods must be in the package (except for the packaging film) and in the complete set;
- All goods documents (rules and sales receipt) are available.
Exchange and return of quality goods
In order to return or exchange the goods (board game) of proper quality, it is necessary to have certain reasons for return, which are specified in Art. 9 of the Law of Ukraine "Law on Consumer Protection", namely:
- No more than 14 days from the date of purchase;
- The goods are not included in the list of goods that are not subject to exchange and return approved by the Resolution of the Cabinet of Ministers.
- The product does not suit the style, color, size, weight or for other reasons not related to the quality and technical failure of the product.
- The product has not been used, the product appearance, original packaging, stickers and documentation have been preserved;
- Product in working order (not applicable to board games).
Important! When returning a product of appropriate quality, the buyer has the right to exchange it for a similar one in the range of the store in accordance with the law "On Consumer Protection", or demand a refund if the range of the store does not have a similar product, namely:
- Buy another product from the range offered in the range at the same price or with the transfer of value and payment of the positive difference;
- Terminate the concluded contract of sale and get the money back (refund is made within 7 working days from the date of termination of the contract in the same way as payment for the goods (cash / non-cash method of payment)).
Procedure for transferring funds to the buyer in connection with the return of goods
Conditions under which the Bombat Game online store refunds to the buyer:
- The period from the date of purchase of the goods is not more than 14 days;
- The product was sold incomplete.
Ways to refund online store Bombat Game - credit funds to a bank card (cashless transfer).